T & C's

Returns/Repairs/Replacements/Refund

We will repair, replace or refund if the product:

• is faulty or defective;
• differs from its description or any representations we made;
• is delivered late or never arrives, or the product is damaged in transit
  

Products that have been damaged by chewing, or scratching are not eligible for exchange or refund.

Please note that BioThane products are not chew proof and will not be refunded if chewed.If there is an issue with your product upon delivery please send us a photo and return product for us to inspect to leadondogstuff@gmail.com.   

Return postage is the responsibility of the customer.

Intellectual Property

All of our content including photos and information about our products are the property of Lead On and may not be used without written consent.

Privacy Policy

All customer information is kept confidential. Lead On will not share your private information with third parties unless is require by law.